It is the policy of Sapling Learning, Inc. ("Sapling Learning") to protect the data of all of Sapling Learning's users and to comply with applicable laws and regulations governing user data and privacy including, but not limited to, the Family Educational Rights and Privacy Act of 1974, as amended (FERPA). In order to protect user data, Sapling employs the processes outlined in this Privacy, Security, and FERPA Policy (the "Policy").
We at Sapling Learning know that safeguarding the privacy of our customers and users is very important. Please take a moment to read this Policy. This Policy describes what information may be collected from you when you subscribe to, and/or use our products and services via this website and how we use that information. By logging on to a Sapling Learning site, you are accepting the practices described in this Policy.
Whenever you use our websites, we receive and store certain types of information. For example, we use cookies to monitor session information and activity on our sites, and we record the Web browser, computer operating system, and IP address you use to connect to our sites.
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Sapling Learning's sites use cookies to keep track of your session. Sapling Learning may also use cookies to deliver content specific to your interests and to save your password.
Sapling Learning may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our sites and software. Sapling Learning also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services that are offered to our visitors/customers to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
We receive and store the information you enter on our websites which may include, but is not limited to, name, address, email address, phone number and other personal information. We use that information to process your subscription, respond to your requests, improve and customize our site, and to communicate with you. When you send email inquiries to Sapling Learning, we use the return email address to answer the email inquiry we receive. If you receive any email correspondence from us that you would rather not receive, simply follow the "unsubscribe" instructions included in the email.
To subscribe to Sapling Learning's higher education products online, you will be required to enter a credit card number and billing information. When you enter this information, it will be securely encrypted using the Secure Sockets Layer (SSL) protocol.
IF YOU ARE UNDER AGE 13, YOU WILL NEED YOUR PARENT'S OR GUARDIAN'S CONSENT BEFORE YOU CAN SUBSCRIBE TO OUR PRODUCTS VIA THE WEBSITES.
Sapling Learning may use information that we collect about you to: (i) deliver the products and services that you have requested; or (ii) manage your customer relationship and provide you with customer support.
Sapling Learning may create links to other web sites. Sapling Learning will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual's right to privacy. However, many other sites that are not associated or authorized by Sapling Learning may have links leading to Sapling Learning's sites. Sapling Learning cannot control these links and Sapling Learning is not responsible for any content appearing on these sites.
We will not share your email address or any other personal information collected via our website with any third party, except (i) to our contractors, subject to appropriate confidentiality obligations; (ii) as required by law; and (iii) in the event that our business is sold or merged with another company that contractually agrees to honor the terms of this Policy.
Sapling Learning uses industry-standard technologies on our site to protect the loss, misuse, and alteration of the information under Sapling Learning's control. Sapling Learning's servers are backed up regularly and protected by security systems.
To utilize Sapling Learning's online homework and e-books services, higher education users will be required to create a user name and password, provide their first and last name, email address, and the institution they are enrolled in. Sapling Learning may keep certain records including, but not limited to, personal data of each user provided during the Sapling Learning registration process and user's course information and scores (all information referred to as "User Records"). User Records are carefully stored in a manner designed so that only authorized individuals can access the User Records.
To utilize Sapling Learning's online homework and e-books services, elementary school, middle school, and secondary school users will be required to use an assigned username linked to their school. At the user's discretion, students can change their password (which is stored encrypted), can replace the placeholder name with another name, can enter a city and state, and can enter and ID number. (Note that only the password is stored encrypted.) Finally, students can log in to Sapling Learning and do their homework. Sapling Learning may keep certain records including, but not limited to, personal data of each user provided during the Sapling Learning registration process and user's course information and scores (all information referred to as "User Records"). User Records are carefully stored in a manner designed so that only authorized individuals can access the User Records.
Sapling Learning will not disclose any User Records without the express written consent of the user, except to the extent that FERPA authorizes disclosure without consent. Some exceptions which permit disclosure without consent include disclosure to:
Operating under the premise that the educational process is a cooperative venture between users and Sapling Learning, Sapling Learning emphasizes the following rights of users:
Any users wishing to correct any User Records may do so by submitting a request to our support community or mailing the request to Sapling Learning, 211 East 7th Street, 4th Floor Austin, TX 78701.
This Policy inures to the benefit of successors and assigns of Sapling Learning.
Sapling Learning may amend this Policy at any time. If Sapling Learning is going to use personally identifiable information collected through a Sapling Learning site in a manner materially different from that stated at the time of collection, Sapling Learning will notify users via email and/or by posting a notice on the appropriate Sapling Learning website(s) for 30 days prior to such use.
We appreciate your trust that we will only use your personal information in a responsible manner. If you have any questions about this Policy or are concerned about how information collected from you is being used, please contact us at the postal address or support link below.
Postal Address: 211 East 7th Street, 4th Floor Austin, TX 78701, U.S.A.
Support: Support Community